This policy is a general template. Please review it, and ideally have it checked by a legal professional, before relying on it.
Last updated: [insert date]
1. About This Policy
BPD Community (“we”, “us”, “our”) respects your privacy. This policy explains how we handle personal information collected through this website, including our online shop. We aim to handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth), where they apply to us.
2. Information We Collect
- Contact details you give us, such as your name and email address when you contact us, subscribe or register for an event.
- Order details when you buy from our shop, such as billing and delivery address, phone number and order history. Payments are processed by our third-party payment providers; we do not store full card details.
- Information you choose to share, such as a story submitted for our blog.
- Technical information such as IP address, browser type and pages visited, collected through cookies and similar technologies.
We understand that health information is sensitive. We ask that you do not send us sensitive health information unless it is necessary, and we only collect it with your consent.
3. How We Use Your Information
- To respond to your enquiries and provide our services.
- To process and deliver orders, and handle returns.
- To send updates you have asked for. You can unsubscribe at any time.
- To improve our website and understand how it is used.
- To meet our legal obligations.
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers who help us run the website, process payments, deliver orders or send emails, and only for those purposes. We may also disclose information where required by law.
5. Cookies
Our website uses cookies to make the site and shop work, remember your cart, and understand site usage. You can control cookies through your browser settings, but some parts of the site may not work properly without them.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Some of our service providers may store information outside Australia.
7. Access and Correction
You can ask to access or correct the personal information we hold about you by contacting us. We will respond within a reasonable time.
8. Complaints
If you have a concern about how we have handled your information, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Contact
Email: [email protected]